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Get In Touch

Contact Us

We are always here to help. Reach us through the App, by phone, or visit us in Kathmandu.

Our Details

Balaji Diamonds Pvt Ltd

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Company

Balaji Diamonds Pvt Ltd

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Location

Kathmandu, Nepal

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Phone / WhatsApp

+977-9818190643

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In-App Support

Chat, Voice & Video Call available in the SBD Loyalty App

Hours & Visit

Store Information

We welcome you to visit us at our physical store in Kathmandu. Our team is available to assist you, show you our jewellery collection in person, and address any questions regarding your account, orders, refunds, or exchanges.

  • For queries about your order, contact us via the App's built-in communication tools for the fastest response.
  • For refund or exchange requests, please bring your order details and proof of purchase when visiting our store.
  • For general inquiries or privacy-related requests, reach us by phone or through the App.
Balaji Diamonds Pvt Ltd Kathmandu, Nepal · +977-9818190643
Connect Via App

Reach Us Directly in SBD Loyalty

The SBD Loyalty App gives you multiple ways to connect with our store team directly — no need to leave the App.

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Live Chat

Send us a message directly in the App and our team will respond promptly during business hours.

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Voice Call

Call our store team directly through the App to discuss products, orders, or any concerns.

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Video Call

See jewellery live before you buy — our team will show you the piece in full detail via video.